Welcome to Black Arrow Cycles!
We specialize in commuter and touring bikes and gear, but carry a wide range of bicycles, parts, and accessories for riders of every discipline, age, and skill level.
We are riders and bicycle commuters ourselves, so we understand how important your bicycle is to you. We look forward to getting you set up for your next ride, whether it’s your daily commute or a cross-country tour.
We are riders and bicycle commuters ourselves, so we understand how important your bicycle is to you. We look forward to getting you set up for your next ride, whether it’s your daily commute or a cross-country tour.
COVID-19 PRECAUTIONS
We're open, but with some changes
Due the current lockdown, and in keeping with recommendations from Public Health during the Covid-19 outbreak, we are implementing a few changes to our regular operations in order to help protect our customers, staff and wider community.
We are currently operating as outlined below:
BICYCLE SERVICE
We are operating by curbside pickup and drop-off only. Please call to complete a service intake request, and schedule a drop-off time. We are sorry we cannot accommodate unscheduled service drop-offs at this time.
PARTS AND ACCESSORIES SALES
All parts and accessories sales are by phone order and curbside pickup only. Please call to place your order. Visa, Mastercard and gift cards accepted.
BICYCLE SALES
All bicycle sales are by appointment only. Please call to book an appointment.
We will continue to implement stringent sanitation protocols on bicycles, merchandise, retail space and payment terminal contact points.
We’re experiencing unusually high phone and email volume at the moment, but will continue to respond as quickly as we are able. We appreciate your patience.
The situation is evolving, so please watch for updates on our website.
Thanks so much to everyone who has contacted us with words of support. It means a lot. We’re in this together, and we’ll do our best to help keep you riding however we can.
As always, ride safe out there friends!
– B.A.C.
We are currently operating as outlined below:
BICYCLE SERVICE
We are operating by curbside pickup and drop-off only. Please call to complete a service intake request, and schedule a drop-off time. We are sorry we cannot accommodate unscheduled service drop-offs at this time.
PARTS AND ACCESSORIES SALES
All parts and accessories sales are by phone order and curbside pickup only. Please call to place your order. Visa, Mastercard and gift cards accepted.
BICYCLE SALES
All bicycle sales are by appointment only. Please call to book an appointment.
We will continue to implement stringent sanitation protocols on bicycles, merchandise, retail space and payment terminal contact points.
We’re experiencing unusually high phone and email volume at the moment, but will continue to respond as quickly as we are able. We appreciate your patience.
The situation is evolving, so please watch for updates on our website.
Thanks so much to everyone who has contacted us with words of support. It means a lot. We’re in this together, and we’ll do our best to help keep you riding however we can.
As always, ride safe out there friends!
– B.A.C.
50 Queen Street South, Kitchener, ON, N2G1V6 | © 2021 Black Arrow Cycles